Privacy policy.
Last Updated: November 20, 2024
Privacy Policy
Huxley Technologies, Inc. / DBA OpenRecovery ("Huxley Technologies," "we," "us," or"our") operates the 12Steps.app mobile application (the"App"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App.
Information Collection and Use
We collect several different types of information to improve our app.
Personal Data
While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). PersonalData may include, but is not limited to:
Email address
Phone number
Unique user ID
Personal context information, including but not restricted to sobriety status, personality profile, experience in the program, spiritual persuasion, and other user-provided personal context deemed as helpful in providing relevant recovery guidance
Usage data and app interactions
Usage Data
We may also collect information about how the App is accessed and used ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our App that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Use of Data
Huxley Technologies uses the collected data for various purposes:
To provide and maintain the App
To notify you about changes to our App
To allow you to participate in interactive features of our App
To provide customer care and support
To provide analysis or valuable information so that we can improve the App
To inform our recommendation engine and provide you with personalized suggestions and content cards
To use data to train large language models for enhancing user interaction and addiction recovery support
To monitor the usage of the App
To detect, prevent, and address technical issues
Disclosure of Data
We do not sell, trade, or rent your Personal Data to third parties. We may share your Personal Data with third parties only in the following circumstances:
To comply with a legal obligation
To protect and defend the rights or property of Huxley Technologies
To prevent or investigate possible wrongdoing in connection with the App
To protect the personal safety of users of the App or the public
To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@12steps.app
How We Use Your Data
At Huxley Technologies, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. Here is an overview of how we use your data:
Account Creation: We use your email address, phone number, and unique user ID to create and manage your account on the 12Steps.app. This information allows you to log in, access the App's features, and receive important updates and notifications.
Sobriety Tracking: We use the sobriety status information you provide to help you track your progress and milestones in your recovery journey. This includes tracking your day counts, anniversaries, and other relevant information related to your sobriety.
Personalization and Recommendations: We use data about your interactions with the App, including the content you like or favorite, to personalize your experience and provide you with content that is relevant to your recovery journey. We also use this data to inform our recommendation engine, which generates helpful suggestions and content cards tailored to your preferences and recovery profile.
Language Model Training: We reserve the right to use the data we collect, including usage data and interactions with the App, to train large language models. These models are designed to enhance user interaction and provide support for addiction recovery within the App. All data used for this purpose is anonymized and aggregated to protect your privacy.
Communication and Support: We use your contact information to communicate with you about the App, respond to your inquiries, provide customer support, and send you important updates and notifications.
App Improvement: We collect usage data, including information about how you interact with the App, to analyze and improve the App's features and functionality. This helps us understand how users are using the App and allows us to make enhancements that improve the overall user experience.
Security and Compliance: We use your data to maintain the security and integrity of the App, detect and prevent fraudulent or unauthorized activity, and comply with legal obligations and regulatory requirements.
Optional Features: If you choose to participate in optional features of the App, such as the sponsorship program, chat tools, or activities tracking, we use your data to facilitate these features and enable interactions with other users.
Please note that we do not sell, trade, or rent your personal data to third parties. We are committed to protecting your privacy and ensuring that your data is used only for the purposes described in this section and our Privacy Policy.
Your trust is important to us, and we are dedicated to being transparent about how we use your data and providing you with control over your information. If you have any questions or concerns about how we use your data, please feel free to contact us.
Check out more recovery videos on YouTube
© 2024 Huxley Technologies, LLC